FAQs
How can we help you today?
Find quick answers to common questions about ordering, delivery, payments, and more—all in one place.
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Orders & Tracking
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Payment & Refund
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Shipping, Cancellation & Delivery
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Returns, Policies & Support
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Product Information
Once your order ships, we’ll send you an email or message with a tracking link. Use this link to check your order status anytime.
Delivery times depend on your location:
* Metro cities: 3–5 business days
* Non-metro areas: 5–7 business days
If your order hasn’t arrived on time, contact us at info@doggyji.com, call us at +91 8660808858, or message us on Instagram at @doggyji_official. We’ll resolve it promptly.
Yes, COD is available for our pack of 48 Doggyji Chicken Biscuits for an additional ₹60. You can check its availability at checkout.
We accept returns or exchanges for defective or damaged products. However, due to hygiene reasons, opened or used products cannot be returned unless there’s a quality issue. Contact our support team for assistance.
We often run special promotions with free shipping. Check our website or Amazon page for the latest deals.
Our biscuits are affordably priced, and shipping heavy packages adds significant costs. We charge a nominal shipping fee to ensure our products remain budget-friendly while balancing delivery expenses.
You can purchase Doggyji treats directly from our website at www.doggyji.com or through Amazon India . We’re also working to make our products available on platforms like Blinkit and BigBasket.
Yes! We deliver nationwide through our website and Amazon logistics, ensuring timely and reliable service to every corner of India.
Yes, you can update your shipping address if the order hasn’t shipped yet. Contact us immediately to make the change.
If you receive an incorrect or damaged item, email us at info@doggyji.com or call us at +91 8660808858 with your order number and a photo of the product. We’ll arrange a replacement or refund.
You can reach us via email at info@doggyji.com, call us at +91 8660808858, or use the contact form on our website. We’re here to help!
We’d love to hear from you! Share your feedback or suggestions through our website or connect with us on social media.
For bulk or special orders, contact us through the form on our website, email us at info@doggyji.com, or call us at +91 8660808858. We’d be happy to help!
Doggyji is a reputed brand offering nutritious and affordable food for dogs. Since our launch in January 2023, we’ve been on a mission to serve pet owners and stray dog feeders with healthy alternatives to glucose biscuits.
Doggyji stands out by offering high-quality, nutritious, and affordable dog food. Every recipe is developed after extensive research and in consultation with veterinary experts across India, ensuring our treats are safe and healthy for all dogs.
Absolutely! Doggyji products are crafted for all dogs, including strays. Our affordable pricing ensures dog lovers can feed stray dogs without compromising on quality.
V-Bite is our 100% vegan biscuit for dogs, made from plant-based ingredients. It’s a nutritious treat designed to keep your dogs healthy and happy.
Yes, Doggyji products are specially formulated to meet the nutritional needs of dogs of all breeds and sizes
No, our products are free from harmful preservatives and artificial additives. We focus on natural, high-quality ingredients to keep your dog healthy.
Yes, Doggyji treats are suitable for dogs of all ages, including puppies. Just ensure you follow the feeding guidelines based on your puppy’s age and size.
Not yet, but we’re working on it! Stay tuned for updates on our upcoming subscription service.
Yes, Doggyji is deeply committed to helping stray dogs. We promote feeding strays and make it easier with our affordable, nutritious products.
Still need help?
Our support team is always ready to assist you. Reach out and we'll get back to you within 24 hours.