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FAQs

As a caring pet parent, we understand you may have questions about our products or services. Explore our handy FAQs guide for quick answers and a smooth shopping experience. We’ve got you covered!

FAQs

As a caring pet parent, we understand you may have questions about our products or services. Explore our handy FAQs guide for quick answers and a smooth shopping experience. We’ve got you covered!

What is Doggyji?

Doggyji is a reputed brand offering nutritious and affordable food for dogs. Since our launch in January 2023, we’ve been on a mission to serve pet owners and stray dog feeders with healthy alternatives to glucose biscuits.

What makes Doggyji products unique?

Doggyji stands out by offering high-quality, nutritious, and affordable dog food. Every recipe is developed after extensive research and in consultation with veterinary experts across India, ensuring our treats are safe and healthy for all dogs.

Are Doggyji products suitable for stray dogs?

Absolutely! Doggyji products are crafted for all dogs, including strays. Our affordable pricing ensures dog lovers can feed stray dogs without compromising on quality.

What is V-Bite?

V-Bite is our 100% vegan biscuit for dogs, made from plant-based ingredients. It’s a nutritious treat designed to keep your dogs healthy and happy.

Where can I buy Doggyji products?

You can purchase Doggyji treats directly from our website at www.doggyji.com or through Amazon India . We’re also working to make our products available on platforms like Blinkit and BigBasket.

Do you deliver across India?

Yes! We deliver nationwide through our website and Amazon logistics, ensuring timely and reliable service to every corner of India.

Are Doggyji products suitable for all breeds?

Yes, Doggyji products are specially formulated to meet the nutritional needs of dogs of all breeds and sizes

Do Doggyji products contain preservatives or artificial additives?

No, our products are free from harmful preservatives and artificial additives. We focus on natural, high-quality ingredients to keep your dog healthy.

How can I place bulk or special orders with Doggyji?

For bulk or special orders, contact us through the form on our website, email us at info@doggyji.com, or call us at +91 8660808858. We’d be happy to help!

Does Doggyji support any social initiatives?

Yes, Doggyji is deeply committed to helping stray dogs. We promote feeding strays and make it easier with our affordable, nutritious products.

Are Doggyji products safe for puppies?

Yes, Doggyji treats are suitable for dogs of all ages, including puppies. Just ensure you follow the feeding guidelines based on your puppy’s age and size.

Is there a subscription service for regular deliveries?

Not yet, but we’re working on it! Stay tuned for updates on our upcoming subscription service.

How long does delivery take?

Delivery times depend on your location:
* Metro cities: 3–5 business days
* Non-metro areas: 5–7 business days

How can I track my order?

Once your order ships, we’ll send you an email or message with a tracking link. Use this link to check your order status anytime.

Do you offer free shipping?

We often run special promotions with free shipping. Check our website or Amazon page for the latest deals.

How can I contact Doggyji?

You can reach us via email at info@doggyji.com, call us at +91 8660808858, or use the contact form on our website. We’re here to help!

Can I share feedback?

We’d love to hear from you! Share your feedback or suggestions through our website or connect with us on social media.

What should I do if my order is delayed?

If your order hasn’t arrived on time, contact us at info@doggyji.com, call us at +91 8660808858, or message us on Instagram at @doggyji_official. We’ll resolve it promptly.

Why are shipping charges applied to orders?

Our biscuits are affordably priced, and shipping heavy packages adds significant costs. We charge a nominal shipping fee to ensure our products remain budget-friendly while balancing delivery expenses.

Can I update my shipping address after ordering?

Yes, you can update your shipping address if the order hasn’t shipped yet. Contact us immediately to make the change.

What should I do if I receive the wrong or damaged product?

If you receive an incorrect or damaged item, email us at info@doggyji.com or call us at +91 8660808858 with your order number and a photo of the product. We’ll arrange a replacement or refund.

Do you offer cash-on-delivery (COD)?

Yes, COD is available for our pack of 48 Doggyji Chicken Biscuits for an additional ₹60. You can check its availability at checkout.

Can I return or exchange a product?

We accept returns or exchanges for defective or damaged products. However, due to hygiene reasons, opened or used products cannot be returned unless there’s a quality issue. Contact our support team for assistance.

Got Further Questions? Doggy Ji is Here to Help!

If you can’t find the answer to your question, don’t worry—our dedicated team is always ready to assist you! Whether it’s about our products, your orders, or any other concern, we’re just a message away. Reach out to us anytime, and we will respond as soon as possible with the help you need.

What is Doggyji?

Doggyji is a reputed brand offering nutritious and affordable food for dogs. Since our launch in January 2023, we’ve been on a mission to serve pet owners and stray dog feeders with healthy alternatives to glucose biscuits.

What makes Doggyji products unique?

Doggyji stands out by offering high-quality, nutritious, and affordable dog food. Every recipe is developed after extensive research and in consultation with veterinary experts across India, ensuring our treats are safe and healthy for all dogs.

Are Doggyji products suitable for stray dogs?

Absolutely! Doggyji products are crafted for all dogs, including strays. Our affordable pricing ensures dog lovers can feed stray dogs without compromising on quality.

What is V-Bite?

V-Bite is our 100% vegan biscuit for dogs, made from plant-based ingredients. It’s a nutritious treat designed to keep your dogs healthy and happy.

Where can I buy Doggyji products?

You can purchase Doggyji treats directly from our website at www.doggyji.com or through Amazon India . We’re also working to make our products available on platforms like Blinkit and BigBasket.

Do you deliver across India?

Yes! We deliver nationwide through our website and Amazon logistics, ensuring timely and reliable service to every corner of India.

Are Doggyji products suitable for all breeds?

Yes, Doggyji products are specially formulated to meet the nutritional needs of dogs of all breeds and sizes

Do Doggyji products contain preservatives or artificial additives?

No, our products are free from harmful preservatives and artificial additives. We focus on natural, high-quality ingredients to keep your dog healthy.

How can I place bulk or special orders with Doggyji?

For bulk or special orders, contact us through the form on our website, email us at info@doggyji.com, or call us at +91 8660808858. We’d be happy to help!

Does Doggyji support any social initiatives?

Yes, Doggyji is deeply committed to helping stray dogs. We promote feeding strays and make it easier with our affordable, nutritious products.

Are Doggyji products safe for puppies?

Yes, Doggyji treats are suitable for dogs of all ages, including puppies. Just ensure you follow the feeding guidelines based on your puppy’s age and size.

Is there a subscription service for regular deliveries?

Not yet, but we’re working on it! Stay tuned for updates on our upcoming subscription service.

How long does delivery take?

Delivery times depend on your location:
* Metro cities: 3–5 business days
* Non-metro areas: 5–7 business days

How can I track my order?

Once your order ships, we’ll send you an email or message with a tracking link. Use this link to check your order status anytime.

Do you offer free shipping?

We often run special promotions with free shipping. Check our website or Amazon page for the latest deals.

How can I contact Doggyji?

You can reach us via email at info@doggyji.com, call us at +91 8660808858, or use the contact form on our website. We’re here to help!

Can I share feedback?

We’d love to hear from you! Share your feedback or suggestions through our website or connect with us on social media.

What should I do if my order is delayed?

If your order hasn’t arrived on time, contact us at info@doggyji.com, call us at +91 8660808858, or message us on Instagram at @doggyji_official. We’ll resolve it promptly.

Why are shipping charges applied to orders?

Our biscuits are affordably priced, and shipping heavy packages adds significant costs. We charge a nominal shipping fee to ensure our products remain budget-friendly while balancing delivery expenses.

Can I update my shipping address after ordering?

Yes, you can update your shipping address if the order hasn’t shipped yet. Contact us immediately to make the change.

What should I do if I receive the wrong or damaged product?

If you receive an incorrect or damaged item, email us at info@doggyji.com or call us at +91 8660808858 with your order number and a photo of the product. We’ll arrange a replacement or refund.

Do you offer cash-on-delivery (COD)?

Yes, COD is available for our pack of 48 Doggyji Chicken Biscuits for an additional ₹60. You can check its availability at checkout.

Can I return or exchange a product?

We accept returns or exchanges for defective or damaged products. However, due to hygiene reasons, opened or used products cannot be returned unless there’s a quality issue. Contact our support team for assistance.

Got Further Questions? Doggy Ji is Here to Help!

If you can’t find the answer to your question, don’t worry—our dedicated team is always ready to assist you! Whether it’s about our products, your orders, or any other concern, we’re just a message away. Reach out to us anytime, and we will respond as soon as possible with the help you need.

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